Privacy Policy

1. Data controller

The data controller is Francelane, publisher of the francelane.com portal. Contact: contact@francelane.com.

2. Data we collect

Data you provide: name, email address, subject and message content when you use our contact form.

Data collected automatically: truncated IP address, browser type, pages consulted, visit source, and stored preferences (language, consent).

3. Purposes and legal bases

Responding to your enquiries (pre-contractual measures or legitimate interest).

Measuring audience and improving our content (consent).

Measuring the performance of our advertising campaigns (consent).

Securing the portal and meeting our legal obligations (legal obligation and legitimate interest).

4. Retention periods

Contact messages: 24 months from the last exchange. Measurement and advertising trackers: 13 months maximum. Technical logs: 12 months.

5. Recipients

Your data is processed by our editorial team and by our technical providers (hosting, audience measurement, email), acting as processors and bound by contract.

We do not sell or rent your personal data.

6. Transfers outside the European Union

Where a provider is established outside the European Union, the transfer is framed by an adequacy decision or by the European Commission's standard contractual clauses.

7. Your rights

You have the right of access, rectification, erasure, restriction, objection and portability, and the right to withdraw your consent at any time. Send your request to contact@francelane.com; we respond within one month.

You may also lodge a complaint with the CNIL, the French supervisory authority.

8. Minors

The portal is reserved for people aged 18 or over. We do not knowingly collect data concerning minors. If such collection were reported to us, the data would be deleted without delay.

9. Security

We implement appropriate technical and organisational measures: encryption of exchanges, access restriction and logging of sensitive operations.

10. Changes

This policy may be updated. The version in force is the one published on this page, together with its update date.